For any information and/or reservation please contact the Official Housing Bureau and Travel Agency of the congress:
AIM Group International – AIM Italy – Milan Office
Phone: +39 02 56601308
A large number of rooms at preferential rates in different price categories have been reserved in Florence for the period of the Congress.
Please ensure your hotel reservation is made by 14th March 2022. After this date, room availability is not guaranteed.
Guarantee/Payment of Hotel Reservation
Every reservation must be guaranteed by credit card.
The total amount due for the stay will be charged on the given credit card upon confirmation of the booking. AIM Group International – AIM Italy – Milan Office will issue an invoice for the charged amount
Any change or cancellation of the hotel reservation must be sent in written to AIM Group International – AIM Italy – Milan Office
AIM Group International – AIM Italy – Milan Office reserves the right to charge on the given credit card the following cancellation fees:
- Before 1st March 2022: only a reservation fee (€ 20,00) will be kept and the remaining amount will be refunded
- Before 14th March 2022: Any cancellation will be charged for 50% of the cancelled value. Remaining amount will be refunded
- After 14th March 2022: No refund for amendments, reduction, no-shows or cancellations
The rooms booked will be available to the participants for the first night of the reservation. In case of no-show reservations will be automatically cancelled and the hotel will not refund the payment received.
COVID hotel guarantee by AIM Group
If conference will not take place/be postponed/become fully virtual a TOTAL refund of hotel deposit is granted.
If single customer cancels his room as COVID positive/quarantined/denied permission to travel by public authority AIM Group COVID guarantee grants total refund of hotel deposits.
FLORENCE CITY TAX – IMPORTANT
Starting from 01st July 2011, Florence City Council has introduced a city tax for tourists staying overnight in Florence.
Tourists will have to pay the levy upon check out in addition to the hotel bill as follows:
- € 5,00 per person per night for guests staying at 5-star hotels
- € 4,90 per person per night for guests staying at 4-star hotels
- € 4,50 per person per night for guests staying at 3-star hotels
The tax will be charged up to a maximum of 10 nights per stay, and will be requested to be paid directly at the Hotel upon check-out.
AIM Group International will be at your disposal for any information about hotel reservations.
Group reservations will follow special group conditions and are not available online: please contact us in order to obtain “Terms and conditions for groups”